Welcome to the Industry Advisory Report on Quality Management. This report captures the synopsis of the discussion and analysis held by the panel on Quality Management at the LASSIB Society CXO Round Table Conference held in Hyderabad on 25th August 2012. The conference had six focused themes driven towards achieving organization excellence. These include:
- Risk Management
- Strategy Development
- Procurement and Vendor Management
- Quality Management
- Recruitment and Retention
All the above, including Quality Management are key to achieving excellence within any organization, be it a part of any business domain, geography or size. In this report we focus on the central views discussed by the panel towards the state of Quality Management. If organizations underestimate the importance of quality management, they will inadvertently find themselves in situations where all the other factors listed above, and many more are also impacted negatively.
The exciting discussions and perspectives brought forward by a diversified set of CXOs indicates the current state of Quality Management practices in the industry, along with the challenges, opportunities for improvement and expected trends in the coming years. As economies and industries across the globe face difficult times, these findings serve a critical purpose. These findings should be used not only by Quality Leaders to gauge their readiness for change, but also by CXOs across the organizations to define how to best structure and align their Quality Departments to match the overall goals and vision of the organization.
Please note that this report is the consolidation of the point of views of the panel in their individual capacity and is not endorsed by their respective organizations.
This report has been made possible by seamless support of the Panel Chair, Panel Chief Editor, Panel Members, the LASSIB Society team and 9Pixels as the media partner for LASSIB Society. We hope you find the report valuable and helpful when defining the direction of your quality improvement initiatives